Diffuse support
Help with app access, sync, evidence verification, safety, privacy, and security.
Contact
Email diffuse@offlineprotocol.com. For a security vulnerability, put “SECURITY” in the subject and do not open a public issue.
Useful details
Include the app version, operating system version, the screen or action involved, and approximate time. Do not send private posts, identity keys, one-time codes, precise location, illegal media, or unredacted evidence unless specifically requested through a secure channel.
Service status
The public API health endpoint is https://diffuse-api-production.up.railway.app/health. A healthy response reports status “ok” and the pinned timestamp-authority public key.